Resolving disputes

Compact Voice has produced a briefing for voluntary and community organisations about the Parliamentary and Health Services Ombudsman (PHSO). The briefing outlines the sorts of complaints the PHSO can and cannot help with, how to access their services and the implications for voluntary and community organisations and Compact groups.

This briefing, produced by the LGO, is aimed at voluntary and community organisations who are having difficulties with the implementation of a Compact agreement with a council and may be considering making a complaint to the Ombudsman.

The relationship between the voluntary and community sector in Hertfordshire has come under considerable strain since Hertfordshire County Council reviewed its funding of the voluntary and community sector following the 2010 Comprehensive Spending Review (CSR 2010). 

This Compact Advocacy case study explores how the voluntary organisation Joined-Up Holidays managed to reach an understanding with their funder, despite unexpected funding cuts.

Published by Compact Voice in 2011, the Impact Report highlights the key activities and achievements delivered by the Compact Voice team during 2010.

This case study from NCVO's Compact Advocacy programme explains how the Cumbria Travellers Programme sought support from Compact Advocacy to challenge how a county council funding decision was taken.

This guide, produced by NCVO's Compact Advocacy, provides essential guidance to abide by when disputes threaten important partnerships.

Published by Compact Voice in 2010, this document provides a summary of the submissions received in response to the Renewed Compact, highlighting where the final document has changed based on the views of the community sector.