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Briefing: Parliamentary and Health Services Ombudsman

PHSO Briefing

Compact Voice has produced a briefing for voluntary and community organisations about the Parliamentary and Health Services Ombudsman (PHSO). The briefing outlines the sorts of complaints the PHSO can and cannot help with, how to access their services and the implications for voluntary and community organisations and Compact groups.

The essence of good partnership working

We live in turbulent times. Many of the structures for partnership working are changing, evolving and in some cases disappearing. I’ve been pondering the impact of this and reflecting on what the essence of good partnership working really is.  


  
      
Oldham: Embedding the Compact in a new Cooperative structure

  
  
  

    

    

            

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	Oldham Council has recently made the shift to being a Cooperative Borough, and they’ve ensured that the local voluntary and community sector is at the heart of their new structure. The momentum that is being created to develop Oldham as a Cooperative Borough has helped to meaningfully embed the local Compact into their day to day practices.

	

	
  

  
  
      

	  	  	

	  	
          

    
    

 


  
      
Should the format of your Compact be as important as its contents?

  
  
  

	

	When renewing your local Compact, should you focus your attention on discussing the appearance and format of the finished document, or should you be more concerned about the content?

	 

	The answer may seem obvious – until you take into account making your local Compact accessible to everyone.



  

  
    
  
  
      

	  	  	

	  	
          

    
    

 



  
      
Is transforming local infrastructure a good thing?

  
  
  

	

	One of the things I like about my job is that I get a great overview of what current key issues for the voluntary and community sector are, and get to know what is happening locally. We all know that this is a time of change and upheaval, brought about by shrinking resources and a new policy agenda. The emphasis is on doing things differently and on finding innovative ways to provide services.



  

  
    
  
  
      

	  	  	

	  	
          

    
    

 



  
      
Celebrating Success

  
  
  

	

	Earlier this week, I was lucky enough to attend the 2011 Compact Awards, held at the Treasury and jointly organised by the team here at Compact Voice and the Office for Civil Society. 

	

	The awards celebrated some of the best that the Compact can bring about, and it was a genuine pleasure to spend an evening in the company of people who I could effusively congratulate for their achievements. 



  

  
    
  
  
      

	  	  	

	  	
          

    
    

 



  
      
East Sussex: Measuring success

  
  
  

    

    

            

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	By setting objectives and reviewing performance annually, the East Sussex Compact Steering Group has brought about a culture of continuous development within the East Sussex Compact.

  

  
  
      

	  	  	

	  	
          

    
    

 


  
      
Surrey: Honesty is the best policy

  
  
  

    

    

            

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	The discourse between the Surrey Compact and Surrey County Council shows that all news, even bad news, is worth sharing.

  

  
  
      

	  	  	

	  	
          

    
    

 


  
      
North Lincolnshire: Compact-proofed funding cuts

  
  
  

    

    

            

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	North Lincolnshire Council has shown commitment to its voluntary and community sector partners by working with them to ensure that where cuts to their funding have been made, they have been done so in a fair, sustainable and Compact compliant manner. 

  

  
  
      

	  	  	

	  	
          

    
    

 


  
      
Hertfordshire: Surviving a Compact stress-test

  
  
  

    

    

            

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	The relationship between the voluntary and community sector in Hertfordshire has come under considerable strain since Hertfordshire County Council reviewed its funding of the voluntary and community sector following the 2010 Comprehensive Spending Review (CSR 2010). 

  

  
  
      

	  	  	

	  	
          

    
    

 

        


        
      
 

               
      
      

  

  
  

      


  




      

  


  
  

    

  
  
  
  
      

        

    

  
      
Featured Side

  
  
      

              
          Submitted on 20th November 2010 at 15:43        
      
          

  
  

    

    

            

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Resources Campaign

  
  
      

              
          Submitted on 21st March 2011 at 21:40        
      
          

  
  

    

    

            

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Local Compacts: A User Guide: Read a comprehensive overview of local Compacts.  

  
    
    

 
  

    

  
  
  
  
  
  


  


  



      
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National leadership from government: Setting the mood music for local partnerships

  
  
  

	

	By Simon Blake, Chair of Compact Voice

This week I was pleased to be invited to be on the panel of All Party Parliamentary Group on Civil Society and Volunteering to discuss the National Audit Office's recent report on central government's implementation of the Compact.  Also on the panel were David Clarke from the NAO, and the Minister for Civil Society, Nick Hurd. 



  

  
    
  
  
      

	  	  	

	  	
          

    
    

 


  

  

    

  
      
So how is Government doing on the Compact?

  
  
  

	

	Recently, the National Audit Office published their long awaited report on how central government is implementing the Compact. It’s certainly interesting reading - containing some things we had expected, as well as some surprises - and it sends a clear message both to the government and the sector that more needs to be done to ensure stronger implementation of the Compact.