Surrey

Surrey have recently revised their disputes procedure, just a couple of years after getting a Compact award for their first one.

Based on all partners being positive about disputes, and offering a practical process (such as using local mediation services), the Surrey disputes procedure is definitely a strong example for other areas to emulate.

Surrey continue to be well placed to achieve Compact outcomes for partners, at both county and district level as:

• They have amongst the largest number of Compact Champions anywhere in the country; who are trained and supported online, and also network over the web
• Surrey has enjoyed significant positive change in the local operating environment for the voluntary sector, and in the relationships with public bodies, since the introduction of a Local Compact; a vital indicator for assessing its impact
• Surrey invest in their Compact, and their strong progress is undoubtedly due in large part to having a Compact Officer.

Read the Surrey dispute resolution procedure 2009.

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