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The LGA Conference: a voluntary sector perspective

This time last week, I was at the final day of the LGA Conference in Manchester, and I feel like I learnt so much from it that I should take the time now to share some of my thoughts with you.

I was lucky enough to attend all three days of the conference, and I honestly wasn’t sure what to expect. Would it be disorganized like some conferences I’ve been to, would it be confusing and would it be relevant? Fortunately the conference was well organized, not at all confusing and very relevant.

Sneak preview of our annual survey results

First of all, a huge thank you to everyone who has taken the time to complete our annual survey. As Tom explained in his last blog, the results from the survey help us understand what is working well in different areas across England, as well as what is not working so well. The findings also help us set our priorities for the coming year as we respond to what you’ve told us.

Secondly, our survey is open for another two weeks!

Harnessing the power of complaints?

Opinions about complaining are often divided but when we are living in a service-oriented society what do we do when services are poor and cause us distress?

Your views and our work

Our Compact Voice Satisfaction Survey 2013 has now closed and we’d like to thank everyone who completed the survey.

It can often feel like we are bombarded by surveys every time we go online so we really appreciate everyone who took the time to answer our questions.

Surveys are a vital tool for all organisations, but especially smaller ones like Compact Voice, because they enable us to reach a wide range of people simply and effectively.

The many benefits of local Compact networking

Local Compacts can often cover quite small areas – for example, a district or borough council might have its own local Compact.

This can lead to a multiple local Compacts in one large regional area, and the people involved in each Compact often don’t come together to meet and learn from each other.

Is your own engagement meaningful enough?

Government recently issued a statement around the process for consulting. This statement has made a compromise between a move away from the default of consulting over 12 weeks (balanced by greater emphasis on meaningful engagement) and a reiteration of its support for Compact principles more widely. Compact Voice is of course looking closely at the potential implications of this move. 

The hot issues in policy and politics

A week on from NCVO’s annual conference and I’ve finally tackled my inbox (I think) and fulfilled my promise to post a blog.  My colleague Adam Pickering and I were lucky enough to be invited to take part in one of the best attended sessions of the day in discussing ‘hot issues in policy and politics’ with over 100 delegates.
          
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